Store rating
5,0
The average store rating is 5,0 out of 5 stars.
841 ratings
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List of ratings
M
K. Mifsud
The store rating is 5 out of 5 stars.
|
07/05/2026
I was really pleased with the product, the e delivery, and your customer care. I will define promote your product and look into purchasing more
MC
Martina Mlekuž Caraballo
The store rating is 5 out of 5 stars.
|
06/05/2026
5
PL
Petra, MITO LIGHT
(Administrator)
06/05/2026
Thank you so much for your 5-star review! :-)
We really appreciate that!
Have fun using your MITO LIGHT!
FB
Fabrizia Badesso
The store rating is 5 out of 5 stars.
|
05/05/2026
Love the product easy to use and very stylish too !!
PL
Petra, MITO LIGHT
(Administrator)
05/05/2026
Thank you so much for your lovely review!
We’re very happy to hear that you love the product and find it easy to use. It’s also great to know that you like the design.
We wish you many pleasant sessions with your MITO LIGHT.
K
KempStarr
The store rating is 5 out of 5 stars.
|
04/05/2026
Thank you so much! It's truly beautiful! I was looking for the right lamp for my therapy plan and never thought I'd find one that fits so perfectly! Again: Thank you so much!!
PL
Petra, MITO LIGHT
(Administrator)
04/05/2026
Thank you so much for your lovely message!
We’re truly happy to hear that you found the right lamp for your therapy plan and that it fits your needs so well.
Your feedback means a lot to us. We wish you many pleasant and comfortable sessions with your MITO LIGHT.
JR
Johannes Rothengatter
The store rating is 5 out of 5 stars.
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02/05/2026
Greate purchase after spending quite some time to investigate the market. My purchase is the Biohacker 5.0 together wit the electric stand. The build is absolute top quality, easy to assemble. The panel is also top and I can use it in horizontal vertical Sns all angel in between. Together with Mito app it’s a breeze to control. Instructions are great also.
Highly recommended
PL
Petra, MITO LIGHT
(Administrator)
04/05/2026
Thank you so much for your wonderful review, Johannes!
We’re really happy to hear that you are satisfied with your Biohacker 5.0 and Electric Stand, especially after taking the time to compare different options on the market. :-)
It’s great to know that the assembly was easy, the quality met your expectations, and that the horizontal, vertical, and adjustable positions work well for you. We’re also glad that the MITO LIGHT app makes the control simple and comfortable.
Thank you again for your recommendation. We truly appreciate it and wish you many great sessions with your MITO LIGHT.
MZ
Milena Zajović
The store rating is 3 out of 5 stars.
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30/04/2026
Not great at ticker surfaces - a two-thumb panel was too much for it. Once a lamp fell on my face :()
PL
Petra, MITO LIGHT
(Administrator)
04/05/2026
Thank you for letting us know.
I’m very sorry to hear that, and I hope everything is okay. Please let us know if there is anything we can help you with, we will be happy to take a look and find the best solution for you.
MP
Miro Pustovrh
The store rating is 5 out of 5 stars.
|
29/04/2026
Led panel je odličen, bolečine v kolenih so zelo hitro prenehale, spanje se je izboljšalo. Dostava je bila hitra, storitve za stranke pa zelo profesionalne. Ocena 5.
JL
Jakub, MITO LIGHT
(Administrator)
30/04/2026
Najlepša hvala za vašo odlično oceno in prijazne besede, Miro. :) Zelo nas veseli, da vam je LED panel tako hitro pomagal pri bolečinah v kolenih in da se je izboljšalo tudi vaše spanje. Veseli smo tudi, da ste bili zadovoljni s hitro dostavo in našo podporo strankam. Hvala za zaupanje!
VB
Vasilka Boycheva
The store rating is 5 out of 5 stars.
|
28/04/2026
The glass are very beautiful and the materials are quality.
I feel the difference in my sleep pattern just from first night.
JL
Jakub, MITO LIGHT
(Administrator)
28/04/2026
Thank you very much for your lovely feedback, Vasilka. :) We are happy to hear that you like the glasses, their design, and the quality of the materials. It is also great to hear that you noticed a positive difference in your sleep pattern from the first night. We really appreciate you sharing your experience with us. If you ever need any help or have a question, we will be happy to assist you. Have a beautiful day.
DP
David Arnau Peirado
The store rating is 5 out of 5 stars.
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27/04/2026
I recommend it, it has very good lighting and they provide excellent service.
JL
Jakub, MITO LIGHT
(Administrator)
27/04/2026
Thank you so much for your kind feedback, David. :) We are very happy to hear that you are satisfied with the light quality and our service. We truly appreciate your recommendation.
TL
TUMA Jean Luc
The store rating is 5 out of 5 stars.
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24/04/2026
100/100 perfect.
JL
Jakub, MITO LIGHT
(Administrator)
27/04/2026
Thank you for your 100% review, Jean Luc. :) We’re glad it works well. Enjoy your red light therapy. If you ever need anything, do not hesitate to contact us.
MB
Marco Giuseppe Barbero
The store rating is 5 out of 5 stars.
|
22/04/2026
Sono molto soddisfatto, è quello che cercavo
PL
Petra, MITO LIGHT
(Administrator)
23/04/2026
Grazie mille, siamo davvero felici di sapere che è esattamente ciò che stava cercando.
La sua soddisfazione significa molto per noi e apprezziamo sinceramente il suo feedback. Le auguriamo di continuare a essere pienamente soddisfatto del suo MITO LIGHT.
AR
Alexander Rymarov
The store rating is 5 out of 5 stars.
|
22/04/2026
Perfect product, 100% satisfied
PL
Petra, MITO LIGHT
(Administrator)
23/04/2026
Thank you so much. We are very happy to hear that you are 100% satisfied! :-)
Your feedback means a lot to us, and we truly appreciate your support. We hope your MITO LIGHT brings you great results and continues to serve you well.
NP
Neva Počkaj
The store rating is 5 out of 5 stars.
|
17/04/2026
I'm very satisfied with the item, the delivery was quick and customer service is very professional.
JL
Jakub, MITO LIGHT
(Administrator)
20/04/2026
Thank you so much for your kind words, Neva. :) We are very happy to hear that you are satisfied with the item and that the delivery was quick. It also means a lot to know that you had a positive experience with our customer service. We truly appreciate your support and hope you will enjoy your purchase for a long time. If there is ever anything we can help with, please feel free to contact us.
TR
Tomas Remeika
The store rating is 5 out of 5 stars.
|
08/04/2026
The shop is very simple, easy to find what you need. The products are high quality. I’m highly recommend this shop
PL
Petra, MITO LIGHT
(Administrator)
09/04/2026
Thank you very much for your kind words.
We are so happy to hear that you found our shop simple and easy to use, and that you are satisfied with the quality of our products.
Your recommendation means a lot to us. Thank you for your support.
JP
Juan Francisco Bueno Padilla
The store rating is 5 out of 5 stars.
|
02/04/2026
Me está gustando mucho el producto, mejora notable del dolor. Lo recomiendo
JL
Jakub, MITO LIGHT
(Administrator)
07/04/2026
Muchas gracias por compartir tu experiencia con nosotros, Juan Francisco. :) Nos alegra saber que estás muy satisfecho con el producto. Agradecemos mucho tus palabras y que también lo recomiendes. Tu opinión es muy valiosa para nosotros. Si en cualquier momento necesitas ayuda o tienes alguna consulta, no dudes en ponerte en contacto con nosotros. Estaremos encantados de ayudarte.
OB
Okan Bayir
The store rating is 5 out of 5 stars.
|
02/04/2026
very well organized, all fine
JL
Jakub, MITO LIGHT
(Administrator)
07/04/2026
Thank you very much for your kind feedback, Okan. :) We are glad to hear that everything was very well organized and that everything was fine. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If there is ever anything we can help you with, please do not hesitate to contact us. We are happy to help you.
B
Bojana
The store rating is 5 out of 5 stars.
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31/03/2026
First of all, I am extremely happy with the product itself (bulb 4.0), I have noticed the results (fresh, dewy skin) after roughly a few months of regular/daily use. Secondly, every single contact I had with the Mito team, one of which was related to the repairment of the device, was extremely pleasant and efficient. They have managed to accommodate all my requests and address all the questions. Their customer service seems to still have that personal touch - quite literally when it comes to the handwritten note that came in with the package - that is generally becoming more and more rare these days. Highly recommended!
JL
Jakub, MITO LIGHT
(Administrator)
01/04/2026
Thank you so much for your thoughtful review, Bojana. :) We are truly happy to hear that you are enjoying your Bulb 4.0 and that you have noticed such lovely results with regular use. It also means a lot to know that your experience with our team, including the repair process, was pleasant and helpful. Your kind words about our customer care and the handwritten note really made our day. We believe these small personal touches matter, and we are very grateful that you noticed them. Thank you again for your trust and recommendation. If you ever need anything, we are always here to help.
VC
Veronika Cubric
The store rating is 5 out of 5 stars.
|
30/03/2026
Easy order, fast shipping. The product is so far good and up to expectations. I appreciated handwritten thank you note with purchase.
JL
Jakub, MITO LIGHT
(Administrator)
30/03/2026
Thank you very much for your kind feedback, Veronika. :) We are glad to hear that the ordering process was easy, the shipping was fast, and that the product is meeting your expectations so far. It also means a lot to know that you appreciated the handwritten thank-you note. We like to add a personal touch, and we're happy it made your experience even better. We truly appreciate your support and hope the product continues to serve you well. If there is ever anything we can help with, please feel free to reach out.
PD
Porcher Dominique
The store rating is 1 out of 5 stars.
|
30/03/2026
Le service client est très bien , la livraison gratuite est appréciable mais au vu de la qualité du produit, les frais de transport peuvent l'être.
La qualité se résume à un bout de plastique monture et verres , peu solides en plus car un des verre s'est déjà déboîté.
J'avais acheté chez un opticien , moins cher et avec des verres en verre. Je pensais retrouver cette qualité mais c'est du plastique.
Combien de temps ça va tenir , aucune idée ?
KL
Karel, MITO LIGHT
(Administrator)
30/03/2026
Bonjour, merci beaucoup pour votre retour. Nous sommes sincèrement désolés d’apprendre que le produit n’a pas répondu à vos attentes.
Nous apprécions toutefois que vous ayez souligné la qualité de notre service client ainsi que la livraison offerte.
Nous souhaitons simplement préciser que la monture n’est pas fabriquée en plastique ordinaire. Elle est en TR90, un matériau technique reconnu pour sa grande flexibilité, sa légèreté et sa résistance, justement très utilisé pour des lunettes confortables et durables. Les verres sont en polycarbonate, un matériau également largement utilisé pour sa solidité, sa légèreté et sa bonne résistance aux chocs. Il ne s’agit donc pas de verre minéral, mais d’un choix volontaire en faveur du confort et de la sécurité au quotidien.
Cela étant dit, un verre qui se déboîte n’est bien sûr pas un comportement normal, et nous comprenons parfaitement votre déception. Si vous le souhaitez, n’hésitez pas à contacter notre service client. Nous serons heureux de voir cela avec vous et de chercher une solution adaptée.
Merci encore pour votre avis, qui nous aide à continuer à améliorer nos produits et nos services.
CE
Cosma Maria Elena
The store rating is 5 out of 5 stars.
|
30/03/2026
Foarte multumit! Profesionalism si grija fata de client. Recomand!
JL
Jakub, MITO LIGHT
(Administrator)
30/03/2026
Vă mulțumim foarte mult pentru cuvintele frumoase și pentru recomandare, Maria. :) Ne bucurăm sincer că ați fost mulțumit de serviciile noastre și de grija oferită. Apreciem încrederea dumneavoastră și vom fi bucuroși să vă ajutăm din nou oricând.