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EB Avatar of author Emily Bossuyt | 20.3.2024
Good service Good products
JL Avatar of author Jitka, MITO LIGHT (Administrator) 21.3.2024
Thank you so much for your positive review, Emily! We're so happy to hear that you're enjoying your product and satisfied with the service we provide. :) If there's anything we can do for you, please feel free to reach out. We are here for you! ♥
A Avatar of author Adriana R. | 20.3.2024
I bought the 4.0. expert panel. I had bought the small lamp before, but quickly came to the conclusion that to be more effective I would need a bigger panel. I was shocked by the difference in efficiency. I use the big panel everyday in the morning, and at night after work if I am tired, and I have to say I feel a very nice sense of warmth and energy (better than coffee) and it sets me for the day. I sleep better, wake up better, it is truly amazing. In just a couple of weeks I see my skin getting better as well. Very worthwhile investment, and the staff and support are very kind. I recommend it to all my friends. I would say going for the bigger panels definetely is better than the smaller ones.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 21.3.2024
Dear Adriana, Thank you so much for sharing your wonderful experience with our Expert Panel 4.0! We're truly delighted to hear how it has positively impacted your daily routine, bringing warmth, energy, and improved sleep. It's inspiring to learn about the visible improvements in your skin, too. Your feedback means the world to us, and we're so glad to have been a part of your red light therapy journey. Your kind words about our staff and support reinforce our commitment to providing the best service and support to our customers. Recommendations to friends are the highest compliment we can receive, and we're deeply grateful for your trust in us. Indeed, as you've discovered, upgrading to a larger panel can significantly enhance the benefits of red light therapy, offering wider coverage and more profound effects. It's heartwarming to know that your switch to Expert panel 4.0 has been so rewarding. :) Should you or your friends have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way! ♥
F Avatar of author Fabetsab | 19.3.2024
Matériel de belle qualité que nous avons reçu très rapidement avec un petit mot sympathique des dirigeants. On sent le sérieux de l'entreprise ! Nous venons de commencer nos "séances" en augmentant doucement l'intensité, et nous apprécions pour l'instant ces moments de bien-être. En parallèle je lis le livre de Raymond Peat sur la thérapie par la lumière rouge
JL Avatar of author Jitka, MITO LIGHT (Administrator) 20.3.2024
Cher Fabetsab, Nous vous remercions sincèrement pour vos aimables paroles et sommes ravis d'apprendre que vous avez eu une expérience positive avec notre produit et que la livraison a été rapide. Il est réconfortant de savoir que la touche personnalisée de notre équipe a fait la différence. Votre reconnaissance de notre engagement et de la qualité de notre service est très importante pour nous :) Commencer vos séances de luminothérapie rouge en augmentant progressivement l'intensité est une excellente approche, et nous sommes ravis que vous profitiez de ces moments de bien-être. La lecture des réflexions de Raymond Peat sur la luminothérapie rouge en parallèle de vos séances améliorera sans aucun doute votre compréhension et votre expérience ! Si vous avez des questions au cours de votre voyage avec la luminothérapie rouge ou si vous avez besoin d'un soutien supplémentaire, n'oubliez pas que nous sommes là pour vous ! ♥
FS Avatar of author Filippo Squeri | 19.3.2024
Very satisfied with the panel, works great and I'm feeling the healing. Just the horizontal stand takes too much space and it's tricky to adjust the height and almost impossible to use it in vertical position, it can be definetly better
JL Avatar of author Jitka, MITO LIGHT (Administrator) 20.3.2024
Dear Filippo, Thank you so much for your positive words about the benefits of our panel! We're thrilled to hear it's working well for you. Regarding the stand, we truly appreciate your feedback and acknowledge the space and adjustment concerns you've mentioned. Your input is invaluable to us, and we're continuously working to improve our products based on customer feedback. Rest assured, we're looking into enhancing the design for better usability and versatility. If there's anything more we can assist you with or further feedback you'd like to share, please don't hesitate to reach out. We are here for you!
SB Avatar of author Simon Barnby | 15.3.2024
Great light, works wonders!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 18.3.2024
Thank you for your kind words and positive feedback, Simon. :) We're so happy to hear that you're enjoying your product and that it works wonders for you! :) If you have any questions or need any further assistance, don't hesitate to reach out to us. We are here for you! ♥
S Avatar of author SP | 14.3.2024
Great product!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 15.3.2024
Thank you so much for your positive review! We're so happy to hear that you're enjoying your product. :) If there's anything we can do for you, please feel free to reach out. We are here for you! ♥
EB Avatar of author Eduard Binder | 14.3.2024
Sehr schnelle Lieferung .
JL Avatar of author Jitka, MITO LIGHT (Administrator) 15.3.2024
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit der schnellen Lieferung Ihres Gerätes zufrieden sind, Eduard! Wenn Sie Fragen zur Maximierung Ihrer Rotlichttherapie-Sitzungen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren :)
A Avatar of author Agata | 13.3.2024
Very satisfied :) The whole ordering process was easy and quick. Really great communication with the Mito Light team. The light itself seems like it is really solid - the materials are nice and look premium. I've only been using for two weeks so can't speak for the effects, but I can say that I look forward to using it every morning as it has become a part of my morning ritual. Maybe it is a placebo effect, but ever since I started using it I feel really positive during the day, and I am sleeping great at night.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 14.3.2024
Dear Agata, We're absolutely delighted to hear about your positive experience with both our team and your new device! :) It's fantastic to know that the ordering process was seamless for you and that our team's communication met your expectations. :) While it's still early days in terms of observing the full range of benefits red light therapy can offer, the positive changes you've mentioned, such as feeling more positive throughout the day and sleeping better at night, are indeed promising signs. Whether it's a placebo effect or the beginning of the many known benefits of red light therapy, what matters most is that you're seeing positive changes in your daily routine and overall well-being. We're excited for you to continue discovering the benefits as time goes on. :) If you have any questions, need guidance, or just want to share more about your experiences as you continue using your device, please don't hesitate to reach out. We're here to support you every step of the way. ♥
HN Avatar of author HAN NJIO | 13.3.2024
very satisfied - thank you for your quality of attention - it is too early to assess the working of this product - my reaction on the product is following later on
JL Avatar of author Jitka, MITO LIGHT (Administrator) 14.3.2024
Dear Han, Thank you so much for taking the time to share your experience with us. We're so happy to hear that you're satisfied with the level of attention you received from our team. It means the world to us to know we're meeting your expectations. While it's understandable that it's too early to assess the effectiveness of the product, we will be happy to hear your feedback once you've had the opportunity to evaluate its benefits fully. :) In the meantime, should you have any questions or need further assistance, please don't hesitate to reach out. We're here to help you make the most of your red light therapy journey. :)
A Avatar of author Abel A | 13.3.2024
Such a good product, and a customer service. We received the panel quickly, the instructions were easy and it works great. It does not consume much electricity and we enjoy using it twice daily : before coffee (or any stimulant) and right after dinner, to set a great circadian rhythm. We’ll see how the panel holds long term, but so far I highly recommend the brand!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 13.3.2024
We're so happy to hear about your positive experience with our red light therapy panel and customer service, Abel! It sounds like you've integrated the therapy seamlessly into your daily routine, and we're pleased that you're finding the instructions straightforward and the device efficient in terms of energy consumption. Your approach to using it before your morning coffee and after dinner to support your circadian rhythm is fantastic—it's precisely these kinds of routines that can enhance the overall benefits of red light therapy. :) We're here to support your journey every step of the way and are committed to ensuring the longevity and effectiveness of your panel. Remember, our products are designed with both immediate and long-term use in mind, and they come with a 3-year warranty and after-warranty service for added peace of mind. If you have any questions, need further guidance, or just want to share more about your experience as time goes on, we're only a message away. :)
M Avatar of author A. Mihai | 12.3.2024
The product is very good, I do recommend the shop. So far so good! I use it for recovery of an injured nerve on my leg. Nice customer service!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 13.3.2024
Thank you for your kind words and for recommending our company! :) We're thrilled to hear that you've had a positive experience with our product and customer service. It's heartening to know that our red light therapy devices are helping in your recovery and providing the relief you need for your injured nerve. Should you have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued success on your recovery journey!
S Avatar of author Sarah | 11.3.2024
Loving the light, great customer service, too. All good so far. Like "sun"-bathing each day.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 12.3.2024
Dear Sarah, Thank you so much for sharing your wonderful experience with us! It warms our hearts to hear that you're enjoying your daily "sun"-bathing sessions. Should you ever have any questions, need support, or just want to share more about your journey with red light therapy, please remember we're here for you. Your satisfaction and positive experiences are what motivate us every day. :)
HH Avatar of author Hannes Heinsar | 8.3.2024
It was a very pleasant experience. I got quick replies and fast delivery. Recommend!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 8.3.2024
Dear Hannes, Thank you so much for taking the time to share your experience with our company! We're thrilled to hear that you had a pleasant experience with our quick replies and fast delivery. Your recommendation means a lot to us, and we're here to continue providing you with the best service possible. ♥ Should you need any further assistance or have any questions about our products, please don't hesitate to get in touch. We're here to help!
FK Avatar of author Franc Koren | 5.3.2024
Thanks, I daily enjoy using your product! All comunication was very profesional!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 6.3.2024
Thank you so much for your amazing feedback, Franc! :) We are so happy to hear that you're satisfied with the product and communication from our side as well. If there is anything else we can do for you anytime again, don't hesitate to reach out. We are here for you! :)
DR Avatar of author David Reeves | 2.3.2024
The light seems good and well made (used it for a couple of weeks now). Dispatch was fast. Happy with the service and communication was good with prompt e-mail responses on some import tax issues to UK (which were resolved well). Overall a positive experience so would recommend.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 4.3.2024
Dear David, Thank you so much for taking the time to share your experience with our products and service. We're so happy to hear that you're satisfied with the quality of our light therapy devices and that you found the dispatch process efficient. It's great to know that our team was able to assist you promptly with the import tax issues to the UK and resolve them to your satisfaction. Should you have any further questions or need assistance with your device, please don't hesitate to reach out to us. We're always here to help and ensure that you make the most out of your red light therapy device. :)
JC Avatar of author John Capelle | 28.2.2024
Very good, professional,great product so far
JL Avatar of author Jitka, MITO LIGHT (Administrator) 29.2.2024
Thank you for your kind words and positive feedback, John. :) We're so happy to hear that you're enjoying our product and find it to be professional and of great quality. If you have any questions or need any further assistance, don't hesitate to reach out to us. We are here for you! :)
R Avatar of author Richard F | 28.2.2024
Totally satisfied with the experience and an excellent product. Just want to note that I never got an answer to my email. It wasn't a problem in my case.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 29.2.2024
Thank you so much for your kind words and for taking the time to share your satisfaction with our product and your overall experience, Richard. We're truly delighted to hear that you're totally satisfied. Regarding your email, we sincerely apologize for any inconvenience this may have caused. We've carefully checked our records associated with your order, and unfortunately, we couldn't find any emails from your side. This might have been due to a technical glitch or an error in the email address used. We're committed to providing excellent customer service and would love the opportunity to address any questions or concerns you might have directly. Please feel free to reach out to us again at hello@mitolight.com or call us at +44 330 777 2233. We're here to assist you in any way we can. :)
JC Avatar of author John Capelle | 28.2.2024
Very good, professional,great product so far
JL Avatar of author Jitka, MITO LIGHT (Administrator) 6.3.2024
Dear John, Thank you so much for taking the time to share your positive experience with our product. We're thrilled to hear that you find it professional and great so far. Our team is dedicated to providing the best quality and service, and it's always rewarding to receive such wonderful feedback from our valued customers. :) If there's anything more we can do for you, or if you have any suggestions, please don't hesitate to reach out. We look forward to be at your service again! ♥
M Avatar of author Martin G. | 27.2.2024
I was very satisfied with my shopping experience. At this point I can't yet attest to the quality of the product (though it looks and feels solid), but the communication with the shop and the time it took for the delivery to take place was spot on.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 28.2.2024
Thank you so much for your feedback, Martin! :) We're glad to hear that you were satisfied with the communication and the delivery process. We believe that you'll find the quality of the product to match its solid look and feel once you start using it. ♥ If you have any questions, need assistance with your new device, or have any feedback after you've had the chance to experience it, we're here for you. Your satisfaction and well-being are our top priorities. :)
AR Avatar of author Ana Maria Radauceanu | 27.2.2024
Sono molto soddisfatta...precisi, attenti, pronti per aiutarti sempre.... Se
JL Avatar of author Jitka, MITO LIGHT (Administrator) 28.2.2024
Grazie mille per le tue gentili parole, Ana Maria! :) Siamo assolutamente entusiasti di sapere che sei molto soddisfatta del nostro servizio. La vostra soddisfazione è incredibilmente importante per noi e siamo lieti di aver soddisfatto le vostre aspettative. :) Se avete altre domande, bisogno di assistenza o semplicemente volete condividere il vostro percorso con la terapia a luce rossa, siamo qui per voi. Il vostro benessere e la vostra soddisfazione sono le nostre principali priorità. ♥
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