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A Avatar of author Adriana | 16.6.2024
After a few months of using the panel expert 4.0 every day I have to say I see huge improvements on my skin, mood, energy, and also on my post concussion syndrom symptoms and endometriosis. Greatly recommend it. Customer support was great at the time of the purchase as well!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 18.6.2024
Thank you so much, Adriana, for your wonderful review! We are thrilled to hear that the Expert 4.0 panel has made such a positive impact on your skin, mood, energy, post-concussion syndrome symptoms, and endometriosis. Your recommendation means a lot to us. We're also glad to know that you had a great experience with our customer support during your purchase. If you need any further assistance or have any questions, please feel free to reach out. Thank you once again for your support! :)
RS Avatar of author Radoslav Shterev | 13.6.2024
Excellent blue light blocking glasses. They helped me sleep better and get rid of insomnia problems.
KL Avatar of author Karel, MITO LIGHT (Administrator) 14.6.2024
Thank you for sharing your positive feedback, Radoslav! It's great to hear that our blue light blocking glasses have helped you sleep better and alleviate your insomnia. It's wonderful to know that our product is making a difference in your life. If you have any further questions or need assistance, please feel free to reach out. We're here to support you! :)
KI Avatar of author Katarina Ivic | 12.6.2024
excellent customer service and they sent me the device very quickly. The device is very easy to use, and so far I am very pleased that I chose them:)
KL Avatar of author Karel, MITO LIGHT (Administrator) 14.6.2024
Katarina, thank you so much for your kind words! We're happy to hear that you had an excellent experience with our customer service and that your device arrived quickly. It's great to know that you find the device easy to use and are pleased with your choice. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! <3
B Avatar of author L Barroso | 11.6.2024
very good customer service. Everything arrived impeccably. carefully. robust product with quality. everything very good. thanks
JL Avatar of author Jitka, MITO LIGHT (Administrator) 12.6.2024
Thank you, L. Barroso, for your kind words! :) We're thrilled to hear that you had a great experience with our customer service and are satisfied with the quality and robustness of our products. Your feedback is truly appreciated. Enjoy your MITO LIGHT® products. We're here to help if you need any help! :)
HB Avatar of author Hanna Borowska | 10.6.2024
The customer service was helpful and professional. My order arrived very quickly, much faster than expected. The products were well-packaged and of high quality, just as described on the website. I highly recommend Mitolight for their excellent service and top-notch products.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 12.6.2024
Thank you so much for your kind words, Hanna! We're excited to hear that our customer service met your expectations and that your order arrived quickly and in perfect condition. It's also great to know that you're satisfied with the quality of our products! :) Your recommendation means a lot to us, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out. ♥
KC Avatar of author Krzysztof Chrzanowski | 10.6.2024
I recommend this panel! Very easy to use, aesthetic and functional design. I use it every day! The shipment was also super fast!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 10.6.2024
Thank you for your wonderful feedback, Krzysztof! We're thrilled to hear that you find the panel easy to use and has an aesthetic and functional design. It's great to know that you use it every day and that the shipment was super fast. :) We truly appreciate your recommendation. If you have any questions or need further assistance, please feel free to reach out. We are here for you! ♥
AT Avatar of author Anđela Tonić | 7.6.2024
The panel is great, I am very satisfied with this product
JL Avatar of author Jitka, MITO LIGHT (Administrator) 10.6.2024
Thank you so much for your positive review, Anđela! :) We're delighted to hear that you are very satisfied with the panel and find it great. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support. ♥
SS Avatar of author Susan Slingsby | 7.6.2024
Extremely good all-round service from start to finish. Using the light every day and very satisfied with it. I use it on my husband's head as he has a neuro-degenerative disease. it could really do with some sort of a stand for holding it in place ( a bit like a hairdressing salon dryer). I am on the lookout for something suitable, but regardless, still very happy with the light.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 10.6.2024
Dear Susan, Thank you for your wonderful review! We're thrilled to hear that you are very satisfied with our product and the service you received from start to finish. It's great to know that the light is being used daily and is helpful for your husband's condition. We appreciate your suggestion regarding a stand for holding the light in place. Your feedback is valuable, and we will certainly consider it for future improvements. In the meantime, we hope you find a suitable stand soon. You can use any lamp or chandelier where E27 thread is present, the input voltage is AC 100-240V, and the minimum power wattage is 16W. You would also have to check the size of the lampshade, you need to choose a lamp where the shade is larger than the bulb's diameter, which is 12.1 cm. Thank you once again for your kind words and support. If you have any further questions or need assistance, please feel free to reach out.
LH Avatar of author Laurent Hasard | 6.6.2024
I recommend the product because from the communication, to the delivery, whether it is the quality of the packaging, the quality of the product and the use, our family is extremely satisfied in every way. We use it every day morning and evening. We are pleased. Congratulations on the quality.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 7.6.2024
Dear Laurent, Thank you very much for your fantastic review! We are delighted to hear that you and your family are extremely satisfied with every aspect of our product, from communication and delivery to packaging and daily use. :) It's wonderful to know that you are incorporating our product into your daily routine and enjoying the benefits. Your satisfaction is our top priority, and we are so happy that we met your expectations. ♥ If you ever need any assistance or have further feedback, please don't hesitate to contact us. :)
EM Avatar of author Els MONTEYNE | 5.6.2024
MF Avatar of author Marc Flego | 4.6.2024
Great product, great customer service!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 4.6.2024
Thank you so much for your amazing review, Marc! We're so happy to hear that you're enjoying our product and that you are pleased with our service as well. :) If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
JB Avatar of author Jutta Bessler | 3.6.2024
Von der Bestellung bis zur Lieferung klappte wie immer alles bestens ❣🙏 Mit Ihren Produkten bin ich sehr zufrieden
JL Avatar of author Jitka, MITO LIGHT (Administrator) 4.6.2024
Vielen Dank für Ihre freundlichen Worte, Jutta! Es freut uns sehr zu hören, dass dir unser Produkt gefällt und du mit deiner Kundenerfahrung zufrieden bist. Ihre Zufriedenheit hat für uns oberste Priorität, und so ein positives Feedback freut uns immer sehr :) Sollten Sie jemals Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind gerne für Sie da! :)
MG Avatar of author Michael Gaiser | 3.6.2024
Great product & customer support!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 3.6.2024
Thank you so much for your positive review, Michael! :) We're so happy to hear that you are satisfied with the quality of your received product. Ensuring that our customers are happy with their purchases is paramount to us. :) If you have any further questions or need assistance with your product, please feel free to contact us. We're here to support you every step of the way! ♥
FR Avatar of author Fabio Redaelli | 30.5.2024
The product was received in a week, nice packaging, the light is very well-made, resistant and with nice colors. I have used it just for a week so it's hard to tell if the good effects are there but I have a problem with my Achilles tendon and it seems things are slightly getting better. The customer service is very kind and helpful. Recommended!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 31.5.2024
Thank you so much for your detailed review and recommendation, Fabio! ♥ We're so happy to hear that you received your product promptly and are satisfied with its quality and packaging. It's great to know that you're already noticing some improvement with your Achilles tendon. We hope you'll continue to experience positive effects as you use it more. Our customer service team is always here to help, so please don't hesitate to reach out if you have any questions or need assistance. :)
DT Avatar of author David Turner | 30.5.2024
4 star.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 31.5.2024
David, thank you for your review and for giving us 4 stars! We're glad to hear that you're satisfied with our product. If there's anything we can do to make your experience even better and earn that fifth star, please let us know. Your feedback is valuable to us, and we're here to help! :)
K Avatar of author Konstantin | 30.5.2024
Excellent shopping experience and a well-made, high-quality product.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 31.5.2024
Thank you so much for your wonderful feedback, Konstantin! We're delighted to hear that you had an excellent shopping experience and are satisfied with the quality of our product. Your satisfaction is our top priority, and we appreciate your support. If you have any questions or need further assistance, please don't hesitate to reach out. :)
PL Avatar of author Paul Lynch | 29.5.2024
The product is of great quality, and looks quite professional - I bought the Biohacker 4.0 and horizontal stand. Everybody needs one of these! I should point out that the customer service and information flow are second to none, even when you don't have any issues.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 30.5.2024
Your kind words truly made our day, Paul! We're thrilled to hear that you are enjoying the Biohacker 4.0 and the Horizontal Stand. It's fantastic to know that our efforts to provide top-quality products and exceptional customer service are being appreciated. :) Thank you for recommending our brand to others. If you ever have any questions or need further assistance, don't hesitate to reach out. Enjoy your red light therapy sessions! ♥
EM Avatar of author Emily MH | 28.5.2024
The shopping experience was great. Fast shipping, I received the package in a week in Switzerland. Products arrived in good condition. The light and the stand both are of great quality, very well built. I also like the look of it - it fits to my room very well. My husband and I are using it daily since. So far so good. Both the control panel and the App are easy to use. I can't tell the health benefits yet since it's been only a week. But the quality of the products is TOP! The only thing I want to mention is the billing. I live outside of EU, but I was charged the full amount including EU VAT. I realized this and requested a refund on the EU VAT via email, I got a prompt reply and got the refund the next day. While this after sell experience was great, I still think this error could be avoided if your website can automatically adjust the price for None-EU shipping addresses.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 29.5.2024
Thank you for your detailed and positive review, Emily! We're happy to hear that you had a great shopping experience and that you are satisfied with the quality and design of our products. It's wonderful to know that you and your husband are using the light and stand daily and finding both the control panel and the app easy to use. We appreciate your feedback regarding the billing process. We're glad we could promptly address your VAT refund request, but we understand your suggestion about automatically adjusting the price for non-EU shipping addresses. We will look into this and explore our possibilities to improve our service and ensure a smoother experience for our international customers. Thank you again for your valuable input and for choosing MITO LIGHT. We look forward to hearing about the health benefits you experience with continued use.
MN Avatar of author Mirjana Kos Noskovic | 27.5.2024
It works well, simple to use, I need to wait to see any physical results in myself
JL Avatar of author Jitka, MITO LIGHT (Administrator) 27.5.2024
Thank you for your feedback, Mirjana! We're so pleased to hear that you find the device easy to use and that it's working well for you. We understand that seeing physical results can take some time, so we appreciate your patience. If you have any questions or need further assistance, please don't hesitate to reach out. We are here to help you get the most out of your device. :)
AP Avatar of author Alexander Pace | 25.5.2024
5 star service with a 5 star product. Cannot believe it is so effective. Just bought one for mum as well
JL Avatar of author Jitka, MITO LIGHT (Administrator) 27.5.2024
Thank you for your wonderful review, Alexander! :) We're thrilled to hear that you find our service and product deserving of five stars. It's fantastic to know that you've experienced such positive effects, and we're sure your mum will love it, too! ♥ If you need any assistance or have any questions, we're always here to help. :)
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