Store rating
A
Anon
Everything went well and the lamp is sooo cool
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your amazing review! :) We are glad to hear everything went well and that you are enjoying your red light therapy device. We are also very pleased that you find it cool! :) Please let us know if you have any questions or need anything in the future. We are here to help and support you on your wellbeing journey. :)
GA
Grigorios Angelidis
EC
Elisabetta Corna
H
D Hunt
My shopping and delivery experience was very good, I have only started using the lamp so cannot say much , however I have found it not too heavy for holding in hand.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for sharing your positive feedback regarding your shopping and delivery experience! :) We're glad to hear that you had a great experience with us.
As for your red light therapy device, it's wonderful to know that you find it lightweight and easy to hold in your hand. We hope that it continues to meet your expectations and provides you with the desired experience. :)
Please remember that our customer service team is always here to assist you. If you ever have any questions, or concerns, or need any assistance in the future, don't hesitate to reach out to us. We're more than happy to help! :)
Once again, thank you for choosing our company, and we look forward to serving you again in the future. :)
H
HH
I´ve bought the Biohacker 3.0 after LOT of research.
Exceptionel pre sale service!
I asked them several tricky and annoying questions, and got really excellent info in return. They did not try to "oversell" their product.
I found other brands with slightly different specifications,...some of them better on paper, but choose Mito Light because of confidence in their service.
Received the package in 48 hours (within EU).
Seems well build, easy to use.
Too early to tell if it works on my issues, but it is very very nice to stand in front of. Feels like I´m on the beach or snowboarding on a sunny mountaintop (which I can't anymore). It has definitely become an important moment of my daily schedule, and I´m confident the benefits will show.
Highly recommended.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for taking the time to share such an amazingly positive review of your experience with us. :) Your mentioning of the exceptional pre-sale service you received brings us joy. It means the world to us to know that our efforts have made a difference for you. :)
We understand that investing in a product like Biohacker 3.0 requires thorough research, and we're happy that our team was able to provide you with excellent information without any pressure to oversell. We firmly believe in the importance of building trust with our customers, and your confidence in our service reaffirms that we're on the right track.
We're pleased to hear that the package arrived promptly within 48 hours, even within the EU. We strive to ensure that our customers receive their orders swiftly, and it's fantastic to know that we met your expectations in this regard.
Your description of your red light therapy device creating a sensation of standing on a sunny mountaintop or being at the beach resonates deeply with us. :) We designed this product to not only address specific issues but also to enhance everyday experiences. We genuinely hope that it brings you the same joy and sense of vitality that you used to experience while snowboarding or enjoying a sunny day by the water. And that it will be the best partner on your way in your journey to overall health. :)
Please remember that we're here for you if you ever need any assistance or have further questions. Our dedicated team is always ready to provide ongoing support and guidance, even after your purchase.
Thank you once again for your heartfelt recommendation. It means everything to us to have customers like you who believe in our products and service. We believe that the benefits of the Biohacker will continue to manifest in your daily life, and we can't wait to hear about your progress! :)
JR
Janelle Reyes
I haven't used the light that much, but the shipping was fast, and I liked the thank you note inside. The cord seems a bit flimsy though, and the light works fine, but a section of the cord near the switch looks like it was supposed to be pushed in more and glued into place because it has a little bit of exposed glue and the white wire cover under the red material is showing.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for taking the time to share your feedback on our red light therapy device. We're glad to hear that you appreciated the fast shipping and the thank you note included with your order. It's important to us to provide a positive customer experience from start to finish.
We apologize for any inconvenience caused by the cord appearing flimsy and the section near the switch not meeting your expectations. Our team strives to maintain the highest quality standards, and we appreciate you bringing this to our attention. We will definitely take your feedback into consideration for future improvements.
If you have any further concerns or questions regarding your device, please don't hesitate to reach out to us. We're here to assist you and ensure that you have a satisfying experience with our products. Thank you once again for your valuable feedback! :)
PZ
Paul Zimmermann
PT
Pablo García Traba
La luz es potente y funciona muy bien. Muy buena calidad.
Se siente el calor de la potencia....
JL
Jitka, MITO LIGHT
(Administrator)
¡Agradecemos tus comentarios! Nos alegra saber que nuestra luz es potente y funciona muy bien para ti. Nos enorgullece ofrecer productos de excelente calidad y es genial saber que has notado la diferencia. El calor que sientes es un testimonio de su potencia. Si hay algo más en lo que podamos ayudarte o si tienes más preguntas, no dudes en contactarnos. Estamos aquí para garantizar tu satisfacción. ¡Gracias por elegir nuestro producto y te deseamos que sigas disfrutando de él y teniendo experiencias positivas! :)
GR
Gyarmathy Reka
I'm very much satisfied with the product. I've only got it since 1 week and I use it ever since then. I've already noticed a dramatic positive change in my skin texture and at my thyroid as I've had a strangling feeling on it (but no medication condition yet!)mostly at night on my throat there, but with the light 20 min/ 15 cm/day I almost have no bad feelings there, and I have much more energy for 3 hours after treatment and slightly during all day long, which is very much after just a week! So, I'm looking forward for long term for even better results . Thank you Mito light team for your kindness!!!❤️🙏
JL
Jitka, MITO LIGHT
(Administrator)
We're absolutely pleased to hear about your positive experience with our product! It's amazing that you've already noticed such significant improvements in just one week of use. We're glad to hear that the light therapy has had a positive impact on your skin texture and the discomfort you were experiencing in your throat. It's wonderful that you're feeling more energized as well. We truly appreciate your kind words and are grateful for your trust in our team at MITO LIGHT. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you on your journey toward even better results. :) Thank you for choosing us, and we wish you continued success and happiness! ❤️
KG
Kees Gels
Verry fine product, good communication and delivery within 3 days! I woud recomment it to friends.
JL
Jitka, MITO LIGHT
(Administrator)
We appreciate your kind words and recommendation. :) It's fantastic to hear that you're satisfied with our product and the communication throughout the process. We take pride in providing timely deliveries, and we're glad we could meet your expectations with a swift delivery within three days. If you ever have any questions or if there's anything else we can assist you with, please feel free to reach out. We value your support and we are so happy that your positive experience encourages you to share our product with your friends! :)
LW
Linda de Wolf
Very good communication and fast shipping. Nice sturdy lamp. I bought it for treatment of my rosacea. Looking forward to seeing the results.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your wonderful review! :) We're thrilled to hear that you had a positive experience with our communication and fast shipping. We always strive to provide excellent service to our customers. We believe that the device you purchased for your rosacea treatment proves to be effective and brings you a lot of benefits. :) If you have any questions along the way or need any assistance, please don't hesitate to reach out. We're here to support you. :)
PB
Peter Bartok
Very kind and quick communication.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your positive feedback! We take pride in our customer service and it's heartening to hear that you found our communication to be kind and prompt. We're always here to provide the best support possible to our customers. If you have any more queries or need assistance in the future, please don't hesitate to reach out. Thank you for choosing MITO LIGHT. :)
CA
Cristian Rodríguez Alberdi
El envío fué según lo previsto. Tras unos días probando el panel Mitohacker 3.0 puedo decir que es un panel muy potente, y la sensación al usarlo es muy agradable. El servicio de atención también ha sido muy correcto atendiendo mis preguntas. Como sugerencia de mejora para el futuro, se me ocurre que quizá estaría bien tener una opción de utilizar la luz roja a baja potencia, a modo de luz ambiental o de lectura por la noche.
JL
Jitka, MITO LIGHT
(Administrator)
Muchas gracias por compartir su experiencia con nosotros. Nos complace saber que ha tenido una experiencia positiva con el envío, la potencia de nuestro panel Mitohacker 3.0 y nuestro servicio de atención al cliente.
Sus comentarios y sugerencias son valiosos para nosotros y ciertamente tomaremos en cuenta su idea sobre la opción de usar la luz roja a baja potencia como luz ambiental o de lectura por la noche. Valoramos su opinión y siempre buscamos formas de mejorar nuestra oferta de productos.
Una vez más, gracias por elegir MITO LIGHT y por sus útiles sugerencias. Si necesita ayuda o tiene más preguntas, no dude en contactarnos. Estamos aquí para ayudarle. :)
ID
Ivanka Dimitrova
Fast delivery. Very friendly service. After the purchase I had questions and a very kind lady answered me quickly and comprehensively. I recommend!!!
JL
Jitka, MITO LIGHT
(Administrator)
We greatly appreciate you for taking the time to share your experience with us. :) It's wonderful to hear that you were satisfied with our prompt delivery and friendly customer service. We make it a priority to assist our customers as quickly and thoroughly as possible, and it sounds like our team hit the mark for you. :)
We're always here to answer any questions you might have, even after your purchase. Your recommendation truly means a lot to us. Thank you for choosing us, and for your heartwarming review! :)
T
Tiziana C.
So so happy with my panel! It works wonders for my skin concers and my mother which is 83 is still having good results on her hands arthritis and back pain.
Customer service is simply impeccable.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your wonderful feedback! :) We're overjoyed to hear that you and your mother are experiencing significant improvements with your respective concerns, thanks to our panel. Your satisfaction and well-being are our top priorities, and your story encourages us to continue our work.
We're also glad that our customer service met your expectations. Our team is dedicated to providing the best support to our customers and your kind words validate their efforts. :)
Thank you once again for sharing your experience. If you need any further assistance or have any questions, don't hesitate to reach out. We're always happy to help. :)
SW
Susan Woodhouse
I have never written a review, I had to this time. I bought the largest one you can buy with the stand. I'm seventy one I have really bad pain in my back and neck I've only been using it for seven days and the pain has eased. I'm hoping with continuous use the pain will go completely. The girl I spoke to was warm and friendly and very helpful. It's very unusual these days for a firm to take pride in a good service. Well done!
JL
Jitka, MITO LIGHT
(Administrator)
We are genuinely moved by your feedback and it's an honor to hear from you. :) Knowing that you felt compelled to write your first review for us, truly means a lot. We're so pleased to hear about the relief our product has provided for your back and neck pain in such a short period of time. It's heartening to hear your personal experience. ❤️
Moreover, we're pleased that our team could provide you with the warm, friendly, and helpful service you deserved. Your kind words are a testament to our commitment to our customers.
We believe that with continued use, your pain will be alleviated completely. Please remember, we're just a call or message away if you have any questions or need any further assistance. Thank you so much for choosing MITO LIGHT and for sharing your experience! :)
ML
mairi lazaridou
NK
Nita Khurana
I have just started using it. Anxiously waiting to see good result
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for getting started with our product! :) We truly value your feedback and understand the excitement and anticipation of seeing results. We believe that the journey towards any great result is just as important as the destination. We support you in enjoying the whole red light therapy experience while your device does its job. Don't hesitate to reach out if you have any queries or need assistance at any point. Your journey is important to us, and we're grateful you've chosen MITO LIGHT. :)
MP
Michon Paraschiva
Très bon service.
Merci.
JL
Jitka, MITO LIGHT
(Administrator)
Nous vous remercions sincèrement pour vos paroles gentilles. C'est gratifiant de savoir que notre service vous a plu. Si vous avez besoin d'aide ou des questions à l'avenir, n'hésitez pas à nous faire signe. Nous sommes toujours disponibles pour vous aider. Merci d'avoir choisi MITO LIGHT! :)
C
Chantal
Great service and great product. I can only recommend them to my friends and family, and I won't hesitate to purchase with them again.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and positive feedback. We're happy to hear that you had a great experience with our service and products. Your recommendation to friends and family means a lot to us as we strive to provide the best for our customers. We look forward to serving you again in the future. :) If you have any questions or need further assistance, please don't hesitate to reach out. We're always here and more than happy to help. Thank you for being a part of the MITO LIGHT community! :)