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A Avatar of author Abel A | 13.3.2024
Such a good product, and a customer service. We received the panel quickly, the instructions were easy and it works great. It does not consume much electricity and we enjoy using it twice daily : before coffee (or any stimulant) and right after dinner, to set a great circadian rhythm. We’ll see how the panel holds long term, but so far I highly recommend the brand!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 13.3.2024
We're so happy to hear about your positive experience with our red light therapy panel and customer service, Abel! It sounds like you've integrated the therapy seamlessly into your daily routine, and we're pleased that you're finding the instructions straightforward and the device efficient in terms of energy consumption. Your approach to using it before your morning coffee and after dinner to support your circadian rhythm is fantastic—it's precisely these kinds of routines that can enhance the overall benefits of red light therapy. :) We're here to support your journey every step of the way and are committed to ensuring the longevity and effectiveness of your panel. Remember, our products are designed with both immediate and long-term use in mind, and they come with a 3-year warranty and after-warranty service for added peace of mind. If you have any questions, need further guidance, or just want to share more about your experience as time goes on, we're only a message away. :)
M Avatar of author A. Mihai | 12.3.2024
The product is very good, I do recommend the shop. So far so good! I use it for recovery of an injured nerve on my leg. Nice customer service!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 13.3.2024
Thank you for your kind words and for recommending our company! :) We're thrilled to hear that you've had a positive experience with our product and customer service. It's heartening to know that our red light therapy devices are helping in your recovery and providing the relief you need for your injured nerve. Should you have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued success on your recovery journey!
S Avatar of author Sarah | 11.3.2024
Loving the light, great customer service, too. All good so far. Like "sun"-bathing each day.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 12.3.2024
Dear Sarah, Thank you so much for sharing your wonderful experience with us! It warms our hearts to hear that you're enjoying your daily "sun"-bathing sessions. Should you ever have any questions, need support, or just want to share more about your journey with red light therapy, please remember we're here for you. Your satisfaction and positive experiences are what motivate us every day. :)
HH Avatar of author Hannes Heinsar | 8.3.2024
It was a very pleasant experience. I got quick replies and fast delivery. Recommend!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 8.3.2024
Dear Hannes, Thank you so much for taking the time to share your experience with our company! We're thrilled to hear that you had a pleasant experience with our quick replies and fast delivery. Your recommendation means a lot to us, and we're here to continue providing you with the best service possible. ♥ Should you need any further assistance or have any questions about our products, please don't hesitate to get in touch. We're here to help!
FK Avatar of author Franc Koren | 5.3.2024
Thanks, I daily enjoy using your product! All comunication was very profesional!
JL Avatar of author Jitka, MITO LIGHT (Administrator) 6.3.2024
Thank you so much for your amazing feedback, Franc! :) We are so happy to hear that you're satisfied with the product and communication from our side as well. If there is anything else we can do for you anytime again, don't hesitate to reach out. We are here for you! :)
DR Avatar of author David Reeves | 2.3.2024
The light seems good and well made (used it for a couple of weeks now). Dispatch was fast. Happy with the service and communication was good with prompt e-mail responses on some import tax issues to UK (which were resolved well). Overall a positive experience so would recommend.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 4.3.2024
Dear David, Thank you so much for taking the time to share your experience with our products and service. We're so happy to hear that you're satisfied with the quality of our light therapy devices and that you found the dispatch process efficient. It's great to know that our team was able to assist you promptly with the import tax issues to the UK and resolve them to your satisfaction. Should you have any further questions or need assistance with your device, please don't hesitate to reach out to us. We're always here to help and ensure that you make the most out of your red light therapy device. :)
JC Avatar of author John Capelle | 28.2.2024
Very good, professional,great product so far
JL Avatar of author Jitka, MITO LIGHT (Administrator) 29.2.2024
Thank you for your kind words and positive feedback, John. :) We're so happy to hear that you're enjoying our product and find it to be professional and of great quality. If you have any questions or need any further assistance, don't hesitate to reach out to us. We are here for you! :)
R Avatar of author Richard F | 28.2.2024
Totally satisfied with the experience and an excellent product. Just want to note that I never got an answer to my email. It wasn't a problem in my case.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 29.2.2024
Thank you so much for your kind words and for taking the time to share your satisfaction with our product and your overall experience, Richard. We're truly delighted to hear that you're totally satisfied. Regarding your email, we sincerely apologize for any inconvenience this may have caused. We've carefully checked our records associated with your order, and unfortunately, we couldn't find any emails from your side. This might have been due to a technical glitch or an error in the email address used. We're committed to providing excellent customer service and would love the opportunity to address any questions or concerns you might have directly. Please feel free to reach out to us again at hello@mitolight.com or call us at +44 330 777 2233. We're here to assist you in any way we can. :)
JC Avatar of author John Capelle | 28.2.2024
Very good, professional,great product so far
JL Avatar of author Jitka, MITO LIGHT (Administrator) 6.3.2024
Dear John, Thank you so much for taking the time to share your positive experience with our product. We're thrilled to hear that you find it professional and great so far. Our team is dedicated to providing the best quality and service, and it's always rewarding to receive such wonderful feedback from our valued customers. :) If there's anything more we can do for you, or if you have any suggestions, please don't hesitate to reach out. We look forward to be at your service again! ♥
M Avatar of author Martin G. | 27.2.2024
I was very satisfied with my shopping experience. At this point I can't yet attest to the quality of the product (though it looks and feels solid), but the communication with the shop and the time it took for the delivery to take place was spot on.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 28.2.2024
Thank you so much for your feedback, Martin! :) We're glad to hear that you were satisfied with the communication and the delivery process. We believe that you'll find the quality of the product to match its solid look and feel once you start using it. ♥ If you have any questions, need assistance with your new device, or have any feedback after you've had the chance to experience it, we're here for you. Your satisfaction and well-being are our top priorities. :)
AR Avatar of author Ana Maria Radauceanu | 27.2.2024
Sono molto soddisfatta...precisi, attenti, pronti per aiutarti sempre.... Se
JL Avatar of author Jitka, MITO LIGHT (Administrator) 28.2.2024
Grazie mille per le tue gentili parole, Ana Maria! :) Siamo assolutamente entusiasti di sapere che sei molto soddisfatta del nostro servizio. La vostra soddisfazione è incredibilmente importante per noi e siamo lieti di aver soddisfatto le vostre aspettative. :) Se avete altre domande, bisogno di assistenza o semplicemente volete condividere il vostro percorso con la terapia a luce rossa, siamo qui per voi. Il vostro benessere e la vostra soddisfazione sono le nostre principali priorità. ♥
AG Avatar of author Alexander Geng | 27.2.2024
I bought the Biohacker. The appliance is neat and tidy and comes in solid packaging. It comes with mounting material, a pulley to hang it up and a pair of safety goggles. The ordering process was quick and uncomplicated. Ordered on Sunday and we were able to test it on Wednesday. We are very happy with the device and definitely feel a positive effect. Especially in terms of a good mood - something you can never have enough of. All in all, I can recommend the device and the company behind it 100%.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 28.2.2024
Thank you so much for sharing your experience with the Biohacker, Alexander! :) We're happy to hear that you are satisfied with your device and that you noticed a positive effect, especially in terms of mood enhancement. Ensuring our products are of high quality, neatly packaged, and accompanied by all necessary accessories for immediate use is something we take great pride in. It's also amazing to hear that the ordering process was quick and straightforward for you, and it's wonderful to know that you were able to start experiencing the benefits of your device so soon after ordering. Your feedback is invaluable to us, and knowing that you would recommend our device and company means the world to us. If you ever have any questions, need assistance, or just want to share more about your journey with red light therapy, please don't hesitate to reach out. We are here to support you every step of the way. ♥
FR Avatar of author Filipe Reis | 27.2.2024
I'm enjoying my Mitohacker a lot. The order went as smoothly as possible. Only good things to say.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 28.2.2024
Thank you so much for taking the time to share your experience with the Mitohacker, Filipe. :) We're thrilled to hear that you are enjoying your device and that your ordering process went smoothly. We are doing our best to make sure that each of our customers has a seamless and positive experience from the moment they decide to order to the use of their product. :) If you have any questions, need further assistance, or wish to share more about your journey with red light therapy, please don't hesitate to reach out. We are here for you!
Avatar of author Carl Robert Õigus | 26.2.2024
Effects of the machine are noticeable. Will definitely order again, stand and panel.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 26.2.2024
Dear Carl Robert, thank you for your positive feedback! We're happy to hear about your experience and your plans to expand your red light therapy setup with us. Rest assured, when you're ready for a stand and panel, we'll be here to assist with choosing the perfect setup for you. :) We look forward to supporting you further, so don't hesitate to reach out to us at any time! :)
MW Avatar of author Martina Weiß | 23.2.2024
perfect products - good value
JL Avatar of author Jitka, MITO LIGHT (Administrator) 23.2.2024
Martina, thank you very much for your review! :) It is great to see our customers happy. :) Please let us know if we could be of any further help. ♥
WV Avatar of author Willem Vonken | 22.2.2024
MS Avatar of author Miloš Stašík | 20.2.2024
excellent approach to the customer. Missed instruction how to hang the panel on the wall, but I managed it. great product
JL Avatar of author Jitka, MITO LIGHT (Administrator) 21.2.2024
Dear Miloš, thank you very much for your kind words and for taking the time to share your feedback with us. It's wonderful to hear that you had an excellent experience with our customer service. Regarding the instructions for hanging the panel on the wall, we appreciate you bringing this to our attention. You can find more detailed instructions for wall mounting directly on our YouTube channel here: https://www.youtube.com/watch?v=UAbikPiMIZs or it is below each product directly on our website when you roll down and click on "VIDEOS." If there's anything more we can do to enhance your experience, or if you have any further questions, please feel free to contact us. We are here for you! :)
RT Avatar of author Ranieri Toso | 20.2.2024
UA Avatar of author Uros Aleksic | 19.2.2024
Great product
JL Avatar of author Jitka, MITO LIGHT (Administrator) 19.2.2024
Thank you so much for your positive review, Uros! We're so happy to hear that you're enjoying our product. :) If there's anything we can do for you, please feel free to reach out. We are here for you!
CS Avatar of author Claudio Simonelli | 16.2.2024
Very good and professional product, standing above the competition. The company team is incredible, professional, kind and still knows how to treat a customer for real. Excellent experience.
JL Avatar of author Jitka, MITO LIGHT (Administrator) 16.2.2024
Dear Claudio, Thank you so much for your kind words and for acknowledging the quality of our product and the professionalism of our team. It's truly heartening to hear that we stand out in your eyes, not just through our products but also through the quality of our customer service. :) We believe that every interaction with our customers is an opportunity to make a positive impact, and we're so happy to know we've succeeded in providing you with an excellent experience. Your satisfaction is our top priority, and hearing feedback like yours makes all our efforts worthwhile. ♥ Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you in any way we can. :)
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